Past Experience
Managing Consultant, International Business Machines, Jan 2010 – Present
• Provide consulting on all aspects of DB2 for IBM i.
• Teach education classes both internally and externally.
• Implement custom solutions for customers world-wide.
• Publications in IBM Redbooks and national trade magazines.
Advisory Software Engineer, International Business Machines, July 2001 – Dec 2009
• Provide remote and global onsite support for database related issues on IBM i.
• Corporate training internally and externally on a wide range of IBM products.
• Team webmaster for site with over 200 pages and 15 custom applications.
• Team education coordinator and mentor to new team members.
• Publications in IBM Redbooks and national trade magazines.
• Wrote BluePages Advance tool, an award winning entry in TechConnect 2003.
• Worked with corporate-wide architects to develop w3 v8 standard and NotesBuddy tool.
Teacher, West Bend School District, Jan 2001 – June 2001
• Taught full class load of mathematics courses at the high school level.
• Webmaster for multiple high schools in district.
Computer Resources, Cardinal Stritch University, Dec 1999 – June 2001
• Created and maintained web site for the College of Business and Management.
• Developed iClas Faculty Assignment system programmed in Perl.
• Served as a technology advisor to faculty and staff in the College.
Owner / Consultant, A.I.C.C, May 1995 – June 2001
• Provided support for networks, PCs, and servers in many environments.
• Taught classes on computer, program specific, and Internet usage at multiple skill levels.
Call Center Agent, Rockwell Automation / Allen Bradley, May – Aug 1999
• Provided telephone support for Win9x/NT, Office 97, Novell, and mainframe.
• Contributed to achieving and surpassing team goals for calls and closure rate.
• Escalated calls to appropriate second or third tier departments.
LAN Technical Support, ABB Industrial Systems, May – Aug 1998, Dec 1998 – Jan 1999
• Implemented Novell to NT migration.
• Provided user support on a multi-server WAN running NetWare and NT.
• Completed hardware upgrades and new installations.
C++ Class Assistant, Divine Savior Holy Angels High School, Feb – May 1999
• Designed and presented lesson plans for three classes per week.
• Assisted students in understanding structured programming and the C++ language.
